Privacy

Last updated October 2026

This page explains what information The Menu Ticket keeps, why, and who else touches it. We keep it short and plain on purpose.

What we keep

Account details: the name of your restaurant and the email addresses of the people on your account. PINs are never stored as typed; we keep only a scrambled form that cannot be turned back into the PIN.

Restaurant data you add: your pantry items and costs, menu and recipes, sales, fixed expenses and uploaded invoices, menus and sales reports.

Billing details: Stripe, our payment provider, holds your payment method. We keep only the plan, billing status, and the last four digits and brand of the card or bank account so we can show them to you.

Why we keep it

Only to run the service for you: to calculate your costs, margins and profit, to show them to the people you have allowed, to bill you, and to help you when you ask for support.

We do not sell your data and we do not use it for advertising.

Square and other connected systems

If you connect Square, we ask for permission to read your completed orders and your business profile. We use this only to bring in item sales. We cannot change anything in your Square account. Access tokens are stored encrypted. You can disconnect at any time from the Sales page, which also revokes our access.

Who else handles it

We use trusted providers to run the service: hosting, a database, payments, and document-reading services that help read invoices and menus you upload. They process data on our behalf, only to provide their part of the service.

Within your restaurant, you decide who can see what. Each restaurant's data is kept separate from every other restaurant's.

How long we keep it

We keep your data while your account is active. If you ask us to delete your restaurant's data, we will, except for records we are required to keep, such as payment records.

Your choices

You can ask for a copy of your data, correct it, or have it deleted. You can remove people from your account and change what they can see at any time from the Account page.

Contact

Questions about privacy? Use the contact link at the bottom of any page.